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ISO-9001-Lead-Auditor Reliable Test Pdf | ISO-9001-Lead-Auditor Valid Exam Voucher
With ISO-9001-Lead-Auditor guide torrent, you can easily pass professional qualification exams of various industries, even if you are not a college graduate, and you have never come into contact with this professional knowledge. With ISO-9001-Lead-Auditor exam torrent, you can also quickly get started, easily grasp the key points of the exam, and gain access to well-known companies. ISO-9001-Lead-Auditor Guide Torrent helps you to use the least time to get the maximum improvement. With our ISO-9001-Lead-Auditor certification training, you pay for money, but you can get time and knowledge that money cannot buy.
PECB ISO-9001-Lead-Auditor Exam Syllabus Topics:
Topic
Details
Topic 1
- Closing an ISO 9001 audit: The topic focuses on concluding a QMS audit and conducting audit follow-up activities.
Topic 2
- Managing an ISO 9001 audit program: This topic evaluates your abilities to establish and managing a QMS audit program.
Topic 3
- Fundamental audit concepts and principles: Questions about interpreting and applying the main concepts and principles related to a QMS audit appear in this topic.
Topic 4
- Quality management system (QMS) requirements: It assesses your abilities to point out and explain different requirements for a quality management system based on ISO 9001.
Topic 5
- Fundamental principles and concepts of a quality management system: The main objective of this domain is to evaluate your skills of explaining and applying ISO 9001 principles and concepts.
>> ISO-9001-Lead-Auditor Reliable Test Pdf <<
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Our ISO-9001-Lead-Auditor exam materials are flexible and changeable, and the servide provide by our company is quite specific. Our ISO-9001-Lead-Auditor test questions have been following the pace of digitalization, constantly refurbishing, and adding new things. I hope you can feel the ISO-9001-Lead-Auditor exam prep sincerely serve customers. We also attach great importance to the opinions of our customers. As long as you make reasonable recommendations for our ISO-9001-Lead-Auditor test material, we will give you free updates to the system's benefits. We have always advocated customer first. If you use our learning materials to achieve your goals, we will be honored. ISO-9001-Lead-Auditor exam prep look forward to meeting you.
PECB QMS ISO 9001:2015 Lead Auditor Exam Sample Questions (Q145-Q150):
NEW QUESTION # 145
Scenario 5: Mechanical-Electro (ME) Audit Stages
Mechanical-Electro, better known as ME, is an American company that provides mechanical and electrical services in China. Their services range from air-conditioning systems, ventilation systems, plumbing, to installation of electrical equipment in automobile plants, electronic manufacturing facilities, and food processing plants.
Due to the fierce competition from local Chinese companies and failing to meet customer requirements, ME's revenue dropped significantly. In addition, customers' trust and confidence in the company decreased, and the reputation of the company was damaged.
In light of these developments, the top management of ME decided to implement a quality management system (QMS) based on ISO 9001. After having an effective QMS in place for over a year, they applied for a certification audit.
A team of four auditors was appointed for the audit, including Li Na as the audit team leader. Initially, the audit team conducted a general review of ME's documents, including the quality policy, operational procedures, inventory lists, QMS scope, process documentation, training records, and previous audit reports.
Li Na stated that this would allow the team to maintain a systematic and structured approach to gathering documents for all audit stages. While reviewing the documented information, the team observed some minor issues but did not identify any major nonconformities. Therefore, Li Na claimed that it was not necessary to prepare a report or conduct a meeting with ME's representatives at that stage of the audit. She stated that all areas of concern would be discussed in the next phase of the audit.
Following the on-site activities and the opening meeting with ME's top management, the audit team structured an audit test plan to verify whether ME's QMS conformed to Clause 8.2.1 (Customer Communication) of ISO 9001.
To do so, they gathered information through group interviews and sampling. Li Na conducted interviews with departmental managers in the first group and then with top management. In addition, she chose a sampling method that sufficiently represented customer complaints from both areas of ME' s operations.
The team members were responsible for the sampling procedure. They selected a sample size of 4 out of
45 customer complaints received weekly for electrical services and 2 out of 10 complaints for mechanical services.
Afterward, the audit team evaluated the evidence against the audit criteria and generated the audit findings.
Li Na chose a sampling method that sufficiently represents customer complaints from both areas of ME' s operations. Which sampling method fits that description?
- A. Block selection sampling
- B. Systematic sampling
- C. Stratified sampling
Answer: C
Explanation:
Comprehensive and Detailed In-Depth Explanation:
Stratified sampling is the best method when the population consists of different groups or categories. In this case:
* ME has two areas of operations (electrical and mechanical services).
* Complaints were collected separately for each area.
By choosing representative samples from each category (electrical & mechanical complaints), Li Na ensured a balanced approach.
* Systematic sampling selects samples at fixed intervals, which does not ensure proportional representation of both groups.
* Block selection sampling is used when focusing on a specific time period or section, which does not apply here.
Thus, stratified sampling (B) is the correct answer.
Reference:
ISO 19011:2018, Clause 6.4.5 (Sampling Methods in Auditing)
NEW QUESTION # 146
Scenario 7: POLKA is a car manufacturing company based in Stockholm, Sweden. The company has around 14,000 employees working in different sectors which help with the design, painting, assembling, and test drives of the final product. The company is widely known for its qualitative products and affordable prices. In order to retain their reputation, POLKA implemented a quality management system (QMS) based on ISO 9001.
Before applying for certification, the company decided to conduct an internal audit to check whether there are any nonconformities in their QMS and if the requirements of ISO 9001 are being fulfilled.
The top management appointed Sean, the internal auditor, as the team leader of the internal audit team. Sean required from the top management to have unrestricted access to the employees and executives of POLKA and to the documented information. Furthermore, Sean required to establish a team with a large number of auditors, considering the size and the complexity of the organization. The top management of POLKA agreed with Sean's requirements.
The top management, in cooperation with Sean, assigned 10 more employees to the audit team.
Following that. Sean planned the audit activities and assigned the roles and responsibilities to each auditor. They began by interviewing employees of different manufacturing departments to check whether they are aware of the process of the QMS implementation. While conducting these activities, one of the auditors asked Sean for permission to audit the department in which he worked on a daily basis, as he was very familiar with the processes of the department.
Along the way, the teams findings showed that the staff were trained, documented information was updated, and the QMS fulfilled the requirements of ISO 9001. The internal audit took three weeks to complete, and on the last week the audit team held a final meeting The team shared their results and together drafted the audit report This report was submitted to the top management of the company. The report was maintained as documented information, and was available to the relevant interested parties.
Based on the scenario above, answer the following question:
Ten employees of POLKA were part of the audit team that conducted the internal audit. Is this acceptable?
- A. Yes, members of the company can join the internal audit team
- B. No, ISO 9001 requires hiring a professional team of auditors who are not part of the company to conduct the internal audit
- C. Yes, it is a requirement of ISO 9001 to include employees of the company in the internal audit
Answer: A
Explanation:
Comprehensive and Detailed In-Depth Explanation:According to ISO 9001:2015, Clause 9.2 (Internal Audit):
* Internal audits are conducted by employees of the company who are trained as auditors.
* External auditors are not mandatory unless required by the organization.
Thus, A is the correct answer.
NEW QUESTION # 147
Scenario 4:
TD Advertising is a print management company based in Chicago. The company offers design services, digital printing, storage, and distribution. As TD expanded, its management recognized that success depended on adopting new technologies and improving quality.
To ensure customer satisfaction and quality improvement, the company decided to pursue ISO 9001 certification.
After implementing the QMS, TD hired a well-known certification body for an audit. Anne Key was appointed as the audit team leader. She received a document listing the audit team members, audit scope, criteria, duration, and audit engagement limits.
Anne reviewed the document and approved the audit mandate. The certification body and TD's top management signed the certification agreement.
Before contacting TD, Anne reviewed the audit scope and noticed that TD made changes to it due to the adoption of new printing equipment. However, Anne disagreed with the changes, stating they would affect the audit timeline. She considered withdrawing from the audit.
The audit team members were selected based on their knowledge of the legal and other regulations that TD is subject to. Is this acceptable?
- A. No, because only one audit team member is required to have knowledge of legal and other regulatory requirements that TD is subject to.
- B. Yes, to ensure effective conduct of the audit, each audit team member should have knowledge of legal and other requirements that TD is subject to.
- C. Yes, but only the lead auditor needs to have knowledge of legal and other regulatory requirements.
- D. No, because there is no need to have knowledge of the legal and other requirements that TD is subject to.
Answer: B
Explanation:
Comprehensive and Detailed In-Depth Explanation:
ISO 9001:2015 requires organizations to ensure that auditors have the necessary competence and knowledge to conduct audits effectively.
Clause References:
* ISO 19011:2018, Clause 7.2.1 - Determining Competence of Auditors: Auditors must have knowledge of applicable legal and regulatory requirements that affect the scope of the audit.
* ISO/IEC 17021-1:2015, Clause 7.1.2 - Competence Requirements: Certification bodies must ensure that auditors assigned to the audit team possess relevant knowledge in areas such as legal and regulatory compliance.
Why is the Correct Answer C?
* Each audit team member should have sufficient knowledge of relevant legal and regulatory requirements to ensure compliance.
* This helps auditors identify gaps or nonconformities related to compliance obligations.
* Having multiple team members with knowledge reduces reliance on a single expert and ensures a comprehensive assessment.
Why are the Other Options Incorrect?
* A (Only one team member needs knowledge) # Incorrect because audits involve various aspects, and all auditors should have basic awareness of legal and regulatory requirements.
* B (Legal knowledge is not necessary) # Incorrect because compliance is essential for QMS effectiveness.
* D (Only the lead auditor needs legal knowledge) # Incorrect because ISO requires all auditors to be competent in applicable laws, not just the leader.
NEW QUESTION # 148
Scenario 1: AL-TAX is a company located in California which provides financial and accounting services. The company manages the finances of 17 companies and now is seeking to expand their business even more The CEO of AL-TAX, Liam Durham, claims that the company seeks to provide top- notch services to their clients Recently, there were a number of new companies interested in the services provided by AL-TAX.
In order to fulfill the requirements of new clients and further improve quality, Liam discussed with other top management members the idea of implementing a quality management system (QMS) based on ISO 9001. During the discussion, one of the members of the top management claimed that the size of the company was not large enough to implement a QMS. In addition, another member claimed that a QMS is not applicable for the industry in which AL TAX operates. However, as the majority of the members voted for implementing the QMS. Liam initiated the project.
Initially, Liam hired an experienced consultant to help AL-TAX with the implementation of the QMS.
They started by planning and developing processes and methods for the establishment of a QMS based on ISO 9001. Furthermore, they ensured that the quality policy is appropriate to the purpose and context of AL TAX and communicated to all employees. In addition, they also tried to follow a process that enables the company to ensure that its processes are adequately resourced and managed, and that improvement opportunities are determined.
During the implementation process, Liam and the consultant focused on determining the factors that could hinder their processes from achieving the planned results and implemented some preventive actions in order to avoid potential nonconformities Six months after the implementation of the QMS.
AL-TAX conducted an internal audit. The results of the internal audit revealed that the QMS was not fulfilling all requirements of ISO 9001. A serious issue was that the QMS was not fulfilling the requirements of clause 5.1.2 Customer focus and had also not ensured clear and open communication channels with suppliers.
Throughout the next three years, the company worked on improving its QMS through the PDCA cycle in the respective areas. To assess the effectiveness of the intended actions while causing minimal disruptions, they tested changes that need to be made on a smaller scale. After taking necessary actions, AL-TAX decided to apply for certification against ISO 9001.
Based on the scenario above, answer the following question:
Scenario 1 indicates that AL-TAX did not ensure clear and open communication channels with interested parties. Which quality management principle did the organization not follow in this case?
- A. Relationship management
- B. Evidence-based decision making
- C. Leadership
Answer: A
Explanation:
Comprehensive and Detailed In-Depth Explanation:ISO 9001:2015 is based on seven quality management principles, one of which is Relationship Management. This principle emphasizes the importance of maintaining open communication and collaboration with interested parties, including suppliers and customers.
Clause 7.4 (Communication) requires organizations to determine what, when, with whom, and how communication should take place. Since AL-TAX failed to ensure clear communication channels, it did not adhere to this principle. Effective relationship management helps improve supply chain performance, customer satisfaction, and overall QMS effectiveness.
NEW QUESTION # 149
Consultancy ABC, which is a subsidiary of a certification body called ABC-CERT, provided consultancy services regarding the implementation of a QMS based on ISO 9001 to an organization.
Considering this, can ABC-CERT provide certification services to the organization which obtained consultancy services from Consultancy ABC?
- A. Yes, after a minimum period of two years has passed.
- B. Yes, if both parties sign an agreement which states that previous services by Consultancy ABC will not impact the judgment of auditors.
- C. No, ABC-CERT is not allowed to provide certification services to that organization ever, as this would be a conflict of interest.
Answer: C
Explanation:
Comprehensive and Detailed In-Depth Explanation:
Certification bodies must remain independent and impartial. If a certification body (ABC-CERT) provides consulting services to an organization through its subsidiary (Consultancy ABC), it cannot later certify the same organization.
Clause References:
* ISO/IEC 17021-1:2015, Clause 5.2.5 - Impartiality Requirements:
* A certification body must not certify an organization to which it has provided consultancy services.
* ISO/IEC 17021-1:2015, Clause 5.2.6:
* Subsidiaries of certification bodies must not provide consulting services to prevent conflicts of interest.
Why is the Correct Answer C?
* Certifying a client after providing consultancy creates a conflict of interest and violates ISO/IEC
17021-1:2015 impartiality rules.
* The certification body (ABC-CERT) and consultancy firm (Consultancy ABC) are related entities
, making it impossible to remain objective and independent.
Why are the Other Options Incorrect?
* A (Waiting two years) # ISO does not specify a time frame; the issue is impartiality, not just time.
* B (Signing an agreement to ensure objectivity) # Conflicts of interest cannot be resolved through an agreement; independence is required.
Reference:
ISO/IEC 17021-1:2015, Clause 5.2.5 - Impartiality Requirements
NEW QUESTION # 150
......
The PECB ISO-9001-Lead-Auditor certification exam helps you in getting jobs easily. Dumpcollection offers real ISO-9001-Lead-Auditor exam questions so that the students can prepare in a short time and crack the ISO-9001-Lead-Auditor exam with ease. These ISO-9001-Lead-Auditor Exam Questions are collected by professionals by working hard for days and nights so that the customers can pass ISO-9001-Lead-Auditor certification exam with good scores.
ISO-9001-Lead-Auditor Valid Exam Voucher: https://www.dumpcollection.com/ISO-9001-Lead-Auditor_braindumps.html
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ISO-9001-Lead-Auditor Reliable Test Pdf | ISO-9001-Lead-Auditor Valid Exam Voucher
With ISO-9001-Lead-Auditor guide torrent, you can easily pass professional qualification exams of various industries, even if you are not a college graduate, and you have never come into contact with this professional knowledge. With ISO-9001-Lead-Auditor exam torrent, you can also quickly get started, easily grasp the key points of the exam, and gain access to well-known companies. ISO-9001-Lead-Auditor Guide Torrent helps you to use the least time to get the maximum improvement. With our ISO-9001-Lead-Auditor certification training, you pay for money, but you can get time and knowledge that money cannot buy.
PECB ISO-9001-Lead-Auditor Exam Syllabus Topics:
Topic
Details
Topic 1
Topic 2
Topic 3
Topic 4
Topic 5
>> ISO-9001-Lead-Auditor Reliable Test Pdf <<
Pass Guaranteed Quiz 2025 PECB Fantastic ISO-9001-Lead-Auditor: QMS ISO 9001:2015 Lead Auditor Exam Reliable Test Pdf
Our ISO-9001-Lead-Auditor exam materials are flexible and changeable, and the servide provide by our company is quite specific. Our ISO-9001-Lead-Auditor test questions have been following the pace of digitalization, constantly refurbishing, and adding new things. I hope you can feel the ISO-9001-Lead-Auditor exam prep sincerely serve customers. We also attach great importance to the opinions of our customers. As long as you make reasonable recommendations for our ISO-9001-Lead-Auditor test material, we will give you free updates to the system's benefits. We have always advocated customer first. If you use our learning materials to achieve your goals, we will be honored. ISO-9001-Lead-Auditor exam prep look forward to meeting you.
PECB QMS ISO 9001:2015 Lead Auditor Exam Sample Questions (Q145-Q150):
NEW QUESTION # 145
Scenario 5: Mechanical-Electro (ME) Audit Stages
Mechanical-Electro, better known as ME, is an American company that provides mechanical and electrical services in China. Their services range from air-conditioning systems, ventilation systems, plumbing, to installation of electrical equipment in automobile plants, electronic manufacturing facilities, and food processing plants.
Due to the fierce competition from local Chinese companies and failing to meet customer requirements, ME's revenue dropped significantly. In addition, customers' trust and confidence in the company decreased, and the reputation of the company was damaged.
In light of these developments, the top management of ME decided to implement a quality management system (QMS) based on ISO 9001. After having an effective QMS in place for over a year, they applied for a certification audit.
A team of four auditors was appointed for the audit, including Li Na as the audit team leader. Initially, the audit team conducted a general review of ME's documents, including the quality policy, operational procedures, inventory lists, QMS scope, process documentation, training records, and previous audit reports.
Li Na stated that this would allow the team to maintain a systematic and structured approach to gathering documents for all audit stages. While reviewing the documented information, the team observed some minor issues but did not identify any major nonconformities. Therefore, Li Na claimed that it was not necessary to prepare a report or conduct a meeting with ME's representatives at that stage of the audit. She stated that all areas of concern would be discussed in the next phase of the audit.
Following the on-site activities and the opening meeting with ME's top management, the audit team structured an audit test plan to verify whether ME's QMS conformed to Clause 8.2.1 (Customer Communication) of ISO 9001.
To do so, they gathered information through group interviews and sampling. Li Na conducted interviews with departmental managers in the first group and then with top management. In addition, she chose a sampling method that sufficiently represented customer complaints from both areas of ME' s operations.
The team members were responsible for the sampling procedure. They selected a sample size of 4 out of
45 customer complaints received weekly for electrical services and 2 out of 10 complaints for mechanical services.
Afterward, the audit team evaluated the evidence against the audit criteria and generated the audit findings.
Li Na chose a sampling method that sufficiently represents customer complaints from both areas of ME' s operations. Which sampling method fits that description?
Answer: C
Explanation:
Comprehensive and Detailed In-Depth Explanation:
Stratified sampling is the best method when the population consists of different groups or categories. In this case:
* ME has two areas of operations (electrical and mechanical services).
* Complaints were collected separately for each area.
By choosing representative samples from each category (electrical & mechanical complaints), Li Na ensured a balanced approach.
* Systematic sampling selects samples at fixed intervals, which does not ensure proportional representation of both groups.
* Block selection sampling is used when focusing on a specific time period or section, which does not apply here.
Thus, stratified sampling (B) is the correct answer.
Reference:
ISO 19011:2018, Clause 6.4.5 (Sampling Methods in Auditing)
NEW QUESTION # 146
Scenario 7: POLKA is a car manufacturing company based in Stockholm, Sweden. The company has around 14,000 employees working in different sectors which help with the design, painting, assembling, and test drives of the final product. The company is widely known for its qualitative products and affordable prices. In order to retain their reputation, POLKA implemented a quality management system (QMS) based on ISO 9001.
Before applying for certification, the company decided to conduct an internal audit to check whether there are any nonconformities in their QMS and if the requirements of ISO 9001 are being fulfilled.
The top management appointed Sean, the internal auditor, as the team leader of the internal audit team. Sean required from the top management to have unrestricted access to the employees and executives of POLKA and to the documented information. Furthermore, Sean required to establish a team with a large number of auditors, considering the size and the complexity of the organization. The top management of POLKA agreed with Sean's requirements.
The top management, in cooperation with Sean, assigned 10 more employees to the audit team.
Following that. Sean planned the audit activities and assigned the roles and responsibilities to each auditor. They began by interviewing employees of different manufacturing departments to check whether they are aware of the process of the QMS implementation. While conducting these activities, one of the auditors asked Sean for permission to audit the department in which he worked on a daily basis, as he was very familiar with the processes of the department.
Along the way, the teams findings showed that the staff were trained, documented information was updated, and the QMS fulfilled the requirements of ISO 9001. The internal audit took three weeks to complete, and on the last week the audit team held a final meeting The team shared their results and together drafted the audit report This report was submitted to the top management of the company. The report was maintained as documented information, and was available to the relevant interested parties.
Based on the scenario above, answer the following question:
Ten employees of POLKA were part of the audit team that conducted the internal audit. Is this acceptable?
Answer: A
Explanation:
Comprehensive and Detailed In-Depth Explanation:According to ISO 9001:2015, Clause 9.2 (Internal Audit):
* Internal audits are conducted by employees of the company who are trained as auditors.
* External auditors are not mandatory unless required by the organization.
Thus, A is the correct answer.
NEW QUESTION # 147
Scenario 4:
TD Advertising is a print management company based in Chicago. The company offers design services, digital printing, storage, and distribution. As TD expanded, its management recognized that success depended on adopting new technologies and improving quality.
To ensure customer satisfaction and quality improvement, the company decided to pursue ISO 9001 certification.
After implementing the QMS, TD hired a well-known certification body for an audit. Anne Key was appointed as the audit team leader. She received a document listing the audit team members, audit scope, criteria, duration, and audit engagement limits.
Anne reviewed the document and approved the audit mandate. The certification body and TD's top management signed the certification agreement.
Before contacting TD, Anne reviewed the audit scope and noticed that TD made changes to it due to the adoption of new printing equipment. However, Anne disagreed with the changes, stating they would affect the audit timeline. She considered withdrawing from the audit.
The audit team members were selected based on their knowledge of the legal and other regulations that TD is subject to. Is this acceptable?
Answer: B
Explanation:
Comprehensive and Detailed In-Depth Explanation:
ISO 9001:2015 requires organizations to ensure that auditors have the necessary competence and knowledge to conduct audits effectively.
Clause References:
* ISO 19011:2018, Clause 7.2.1 - Determining Competence of Auditors: Auditors must have knowledge of applicable legal and regulatory requirements that affect the scope of the audit.
* ISO/IEC 17021-1:2015, Clause 7.1.2 - Competence Requirements: Certification bodies must ensure that auditors assigned to the audit team possess relevant knowledge in areas such as legal and regulatory compliance.
Why is the Correct Answer C?
* Each audit team member should have sufficient knowledge of relevant legal and regulatory requirements to ensure compliance.
* This helps auditors identify gaps or nonconformities related to compliance obligations.
* Having multiple team members with knowledge reduces reliance on a single expert and ensures a comprehensive assessment.
Why are the Other Options Incorrect?
* A (Only one team member needs knowledge) # Incorrect because audits involve various aspects, and all auditors should have basic awareness of legal and regulatory requirements.
* B (Legal knowledge is not necessary) # Incorrect because compliance is essential for QMS effectiveness.
* D (Only the lead auditor needs legal knowledge) # Incorrect because ISO requires all auditors to be competent in applicable laws, not just the leader.
NEW QUESTION # 148
Scenario 1: AL-TAX is a company located in California which provides financial and accounting services. The company manages the finances of 17 companies and now is seeking to expand their business even more The CEO of AL-TAX, Liam Durham, claims that the company seeks to provide top- notch services to their clients Recently, there were a number of new companies interested in the services provided by AL-TAX.
In order to fulfill the requirements of new clients and further improve quality, Liam discussed with other top management members the idea of implementing a quality management system (QMS) based on ISO 9001. During the discussion, one of the members of the top management claimed that the size of the company was not large enough to implement a QMS. In addition, another member claimed that a QMS is not applicable for the industry in which AL TAX operates. However, as the majority of the members voted for implementing the QMS. Liam initiated the project.
Initially, Liam hired an experienced consultant to help AL-TAX with the implementation of the QMS.
They started by planning and developing processes and methods for the establishment of a QMS based on ISO 9001. Furthermore, they ensured that the quality policy is appropriate to the purpose and context of AL TAX and communicated to all employees. In addition, they also tried to follow a process that enables the company to ensure that its processes are adequately resourced and managed, and that improvement opportunities are determined.
During the implementation process, Liam and the consultant focused on determining the factors that could hinder their processes from achieving the planned results and implemented some preventive actions in order to avoid potential nonconformities Six months after the implementation of the QMS.
AL-TAX conducted an internal audit. The results of the internal audit revealed that the QMS was not fulfilling all requirements of ISO 9001. A serious issue was that the QMS was not fulfilling the requirements of clause 5.1.2 Customer focus and had also not ensured clear and open communication channels with suppliers.
Throughout the next three years, the company worked on improving its QMS through the PDCA cycle in the respective areas. To assess the effectiveness of the intended actions while causing minimal disruptions, they tested changes that need to be made on a smaller scale. After taking necessary actions, AL-TAX decided to apply for certification against ISO 9001.
Based on the scenario above, answer the following question:
Scenario 1 indicates that AL-TAX did not ensure clear and open communication channels with interested parties. Which quality management principle did the organization not follow in this case?
Answer: A
Explanation:
Comprehensive and Detailed In-Depth Explanation:ISO 9001:2015 is based on seven quality management principles, one of which is Relationship Management. This principle emphasizes the importance of maintaining open communication and collaboration with interested parties, including suppliers and customers.
Clause 7.4 (Communication) requires organizations to determine what, when, with whom, and how communication should take place. Since AL-TAX failed to ensure clear communication channels, it did not adhere to this principle. Effective relationship management helps improve supply chain performance, customer satisfaction, and overall QMS effectiveness.
NEW QUESTION # 149
Consultancy ABC, which is a subsidiary of a certification body called ABC-CERT, provided consultancy services regarding the implementation of a QMS based on ISO 9001 to an organization.
Considering this, can ABC-CERT provide certification services to the organization which obtained consultancy services from Consultancy ABC?
Answer: C
Explanation:
Comprehensive and Detailed In-Depth Explanation:
Certification bodies must remain independent and impartial. If a certification body (ABC-CERT) provides consulting services to an organization through its subsidiary (Consultancy ABC), it cannot later certify the same organization.
Clause References:
* ISO/IEC 17021-1:2015, Clause 5.2.5 - Impartiality Requirements:
* A certification body must not certify an organization to which it has provided consultancy services.
* ISO/IEC 17021-1:2015, Clause 5.2.6:
* Subsidiaries of certification bodies must not provide consulting services to prevent conflicts of interest.
Why is the Correct Answer C?
* Certifying a client after providing consultancy creates a conflict of interest and violates ISO/IEC
17021-1:2015 impartiality rules.
* The certification body (ABC-CERT) and consultancy firm (Consultancy ABC) are related entities
, making it impossible to remain objective and independent.
Why are the Other Options Incorrect?
* A (Waiting two years) # ISO does not specify a time frame; the issue is impartiality, not just time.
* B (Signing an agreement to ensure objectivity) # Conflicts of interest cannot be resolved through an agreement; independence is required.
Reference:
ISO/IEC 17021-1:2015, Clause 5.2.5 - Impartiality Requirements
NEW QUESTION # 150
......
The PECB ISO-9001-Lead-Auditor certification exam helps you in getting jobs easily. Dumpcollection offers real ISO-9001-Lead-Auditor exam questions so that the students can prepare in a short time and crack the ISO-9001-Lead-Auditor exam with ease. These ISO-9001-Lead-Auditor Exam Questions are collected by professionals by working hard for days and nights so that the customers can pass ISO-9001-Lead-Auditor certification exam with good scores.
ISO-9001-Lead-Auditor Valid Exam Voucher: https://www.dumpcollection.com/ISO-9001-Lead-Auditor_braindumps.html